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Emotions

A mistake doesn't have to end in panic

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Getting something wrong calls for attention and repair, not losing your head.

You forget a deadline, break something that wasn't yours, send a message to the wrong person. The first thing that appears is panic. And panic makes you clumsy: you hide things, exaggerate or make another bad decision to cover the first. Calm doesn't make what happened less important. It lets you look at it squarely: what real harm there is, whom it affects and what can be fixed. So stop for a moment, breathe, ask for help if needed and repair what you can. Your mistake calls for responsibility, not a sentence with no way out.

Key idea

A mistake is fixed better with calm than with panic.

Your challenge for this idea

The next time you mess up, stop for a minute before reacting and ask yourself what needs fixing first.

BASED ON

Responsibility →